Employment

Flower Shop Delivery Driver and Shop Assistant

Job summary

We are seeking a reliable, customer-focused delivery driver to join our floral team. As the face of our business, you will be responsible for the timely and safe delivery of beautiful floral arrangements, plants, and gifts to our customers. You must be able to handle delicate items with care, navigate efficient delivery routes, and provide exceptional customer service at every stop.

Responsibilities and Duties

  • Safe and timely delivery: Transport floral arrangements and products to residential homes, businesses, hospitals, and event venues in excellent condition.
  • Route planning: Plan and execute efficient delivery routes to ensure all orders are delivered on schedule, especially during busy seasons.
  • Customer service: Serve as a friendly and professional point of contact with customers during deliveries.
  • Vehicle maintenance: Ensure the cleanliness and basic upkeep of the delivery vehicle, including fueling and reporting any issues.
  • Order management: Carefully load and unload the vehicle, verify order details, and obtain signatures or confirmations of delivery.
  • In-shop support: Assist with general shop duties during non-delivery times, such as processing flowers, organizing packaging, and general cleanup.
  • Record keeping: Maintain delivery logs, reports, and records of completed orders.

Qualifications and Skills

  • Valid PA driver’s license and a clean driving record.
  • Ability to lift and carry floral arrangements and packages up to [insert weight, e.g., 40–50] pounds.
  • Proficiency with GPS navigation apps and general knowledge of the local service area (Pittsburgh and its northern suburbs).
  • Excellent time management and organizational skills.
  • Strong communication and customer service skills with a friendly, professional attitude.
  • High level of reliability and punctuality.
  • Ability to work a flexible schedule, including weekends and holidays, during peak floral seasons.
  • Prior delivery or courier experience is helpful but not required.

Additional details

Physical demands:

This position requires the ability to sit, stand, walk, bend, lift, and climb in and out of a delivery vehicle for extended periods. You will be handling delicate and often heavy or bulky items.

Work environment:

The role involves driving in various weather and traffic conditions and may include work in the shop environment, which can involve a cold-storage area for flowers.

Approximate Schedule (may vary):

11am-3pm Weds-Saturday + as needed for holidays (12-16 hrs/wk)